Answer to all the common questions we receive, and more.
When you subscribe to any of our subscription tiers (Audiophile, Supernerd,or Genius Tier) we will provide you with a unique podcast feed that you’ll be able to listen to on your favorite podcast player. Thanks to our partnership with the Supercast platform, this feed to your favorite podcast player only takes a couple of taps. Choose the subscription tier that is best for you on our Subscribe page and the prompts will lead you to creating your own account. We currently support Apple Podcasts, Spotify, Castro, Overcast, Podcast Addict, Pocket Casts, Podcast Republic, Downcast, RSSRadio, Podkicker, and more. Unfortunately we aren’t able to support Stitcher, or any other podcast player that doesn’t support importing private feeds. Please note that this is a recurring subscription, and any billing cycle that you choose, whether monthly or yearly, will be recurring until the day you cancel. Canceling is very easy and you can follow the steps below on how to cancel your subscription.
Feel free to reach out to our team anytime at firstname.lastname@example.org and we will respond within 24 hours. If you are a member of the Genius Tier or the Scholar tier, you automatically have direct access to Demetri and many of his guests, and can pose direct questions in the community on various channels.
For show questions, tier questions or anything to do with the content or community, please reach out to email@example.com. For any technical difficulties you may be having with your private feed through the Supercast platform, please reach out to firstname.lastname@example.org
Please reach out to email@example.com and we will put you in touch with the PR team or with the right person.
For a full lineup or what’s next, or if you’d like to hop on a call and receive a private backend tour of what’s different, please email the team at firstname.lastname@example.org and we will make an appointment to walk you through any of your questions.
Any of the subscription tiers you have chosen, are automatically renewing subscriptions. This means whether you have chosen the discounted yearly program or a monthly payment plan, you will be billed regularly until the day you unsubscribe. Please do not dispute charges to your bank for a subscription you signed up for. We will dispute it. Canceling is easy. You can cancel your membership anytime to your premium audio feed (ie the Audiophile Tier or the Supernerd Tier) by logging in on the Supercast page and updating your settings. You’ll need to login to your account and choose the “change/cancel” button on the left hand side menu. For further step by step instructions, please check this guide provided.
Most of the dinners and events will happen in NYC, since that is the largest Metropolitan city to Demetri’s home. We are currently working on some unique partnership opportunities with friends in SF, the DC Area, Austin and also London. If you have any great contacts there or in other cities where you’d like for us to organize a private event, please let us know, because we would love to travel to you. You can make your suggestions inside the community or email us at email@example.com
Please reach out to us directly and we will be more than happy to help you manage your subscription. If you’d like a do-it-yourself approach, please go to your profile setting inside the circle platform, and select “deactivate’ to remove your account.
If we have somehow missed your question, please let us know and we will add it to the list.